Administrative & Waste Services · Daphne, AL
Customer Contact Services
According to the U.S. Department of Labor (2010–2026), the Wage and Hour Division recovered $3,140 in back wages owed to 2 affected workers across 1 wage-theft case.
- $0
- OSHA penalties
- 0
- Violations cited
- 0
- OSHA inspections
- $3,140
- Back wages owed
Customer Contact Services in Daphne, AL has been the subject of 0 OSHA workplace inspections and 0 citations since 2010, according to enforcement records from the U.S. Department of Labor. Federal wage-and-hour enforcement records also show 6 WHD violations against this employer under the Fair Labor Standards Act. All enforcement data below is sourced from the DOL public enforcement databases at data.dol.gov.
Compliance score
- B Wage & hour compliance: $3K in back wages owed across 1 WHD case ($3K per case), vs. national p10 $2K (best) / p90 $58K (worst) among 91,622 employers with a WHD case on file.
Channels are separate federal datasets: a dimension marked not applicable simply has no record in that dataset for this employer, not a good or bad score.
Customer Contact Services in the Administrative & Waste Services enforcement ledger
WHD back-wage recoveries in this sector place Customer Contact Services at rank #5,531 of 7,104 employers ($3,140 owed). Customer Contact Services carries no OSHA penalty in this extract but ranks #5,531 of 7,104 Administrative & Waste Services employers on WHD back wages ($3,140).
How Customer Contact Services Compares
Customer Contact Services in Daphne, AL has no OSHA inspection on record with PlainWorker. An absence of federal inspection activity is not the same as a clean safety record, it typically means this employer has not yet been selected for inspection under OSHA's targeting programs. By comparison, Troon Golf, LLC in Scottsdale, AZ has 0 OSHA inspections on record.
No OSHA penalty has been assessed against Customer Contact Services to date. The Administrative & Waste Services sector average runs $3,740 per employer.
Wage & Hour Findings
The Department of Labor's Wage and Hour Division found that Customer Contact Services owed $3,140 in back wages to 2 employees across 1 case and 6 violations. WHD enforces federal labor laws including the Fair Labor Standards Act (FLSA), covering minimum wage, overtime pay, and child labor standards.
Industry Safety Context: Administrative & Waste Services
How Customer Contact Services compares to the Administrative & Waste Services sector, which has 12,823 employers tracked by PlainWorker.
| Metric | Customer Contact Services | Industry Avg |
|---|---|---|
| Inspections | 0 | 1.2 |
| Violations | 0 | 2.7 |
| Total Penalty | $0 | $3,740 |
| Avg Penalty per Inspection | $0 | $3,188 |
Nearby & Similar Employers in Administrative & Waste Services
Showing 5 of 12822 other employers tracked in this sector.
Compare Customer Contact Services vs Nick's Landscaping side-by-side →
What to do with this record
Use Customer Contact Services's enforcement history as one data point, not the whole picture.
- A single employer's record can look unusual in isolation. Compare Customer Contact Services against Nick's Landscaping, a similarly-sized employer in the same sector, before drawing conclusions. Compare side-by-side
- See whether Customer Contact Services's inspection and penalty record is typical for Administrative & Waste Services or an outlier against the sector's own average. View the Administrative & Waste Services sector
- Customer Contact Services also carries $3,140 in Wage and Hour Division back-wages, a separate enforcement track from OSHA safety violations. How wage-theft enforcement works
Figures reflect closed OSHA and WHD federal enforcement actions on record (2010–2026); not every workplace issue results in an inspection or investigation.
Frequently Asked Questions
Has Customer Contact Services been cited for wage theft? ▼
What industry does Customer Contact Services operate in? ▼
What should I do if Customer Contact Services owes me wages? ▼
How does Customer Contact Services's safety record compare to industry average? ▼
Data Sources & Methodology ▼
Data as of 2026. Source: U.S. Department of Labor (OSHA, WHD).
Source: OSHA Enforcement Data
Inspection and violation records from the Occupational Safety and Health Administration (OSHA), U.S. Department of Labor, covering the period 2010–2026. Includes inspection dates, violation types (serious, willful, repeat, other-than-serious), and penalty amounts. Penalties shown are current assessed amounts and may differ from original citations due to settlement, contest, or reduction.
Source: Wage and Hour Division (WHD)
Compliance actions from the WHD, covering enforcement of the Fair Labor Standards Act (FLSA), including minimum wage, overtime, and child labor violations. Back wages represent amounts owed to affected employees as determined by WHD investigations.
Employer Matching
Employers are matched across OSHA and WHD datasets by name, state, and city. Employers included in PlainWorker have 2 or more OSHA inspections or $1,000+ in WHD back wages. Data is updated monthly from data.dol.gov.